Requesting Medical Records

We offer several ways for you to review and request a copy of your medical records.

Option 1:  Patient Portal (for patients only)

You may review your medical records through the Patient First Patient Portal.  If you have not signed up for a portal account, please visit any Patient First center to receive your portal activation code.  You must present valid photo identification in order to get an activation code.


Option 2: Request Medical Records Online

You may request medical records via a secure website hosted by VisualVault, our release of information
partner. 


Option 3:  Request Medical Records by Mail or Fax
To request a copy of your medical records, click here to download and complete the release of information form.  Once completed, the form can either be (i) mailed to the address below, or (ii) faxed to the fax number below.

Medical Records Department

Patient First
P.O. Box 5411
Glen Allen, VA 23058
Fax #:  (804) 968-4269


Option 4:  Request Medical Records in Person

You may visit any Patient First center with your current identification to receive a paper copy of (i) your medical records for a single visit or limited number of related visits, and/or (ii) itemized invoices for individual dates of service.  Copies of digital x-rays are also available on disc.